If you’re considering a future in hospitality or events, West Ham Careers might just offer the kind of opportunity that aligns with your long-term plans. Whether it’s matchdays at the stadium or behind-the-scenes operational roles, this is an employer that values consistency, professionalism, and service quality. Jobs aren’t limited to sporting events either, with positions often available across catering, guest services, and logistics. The variety of roles means there’s room to grow within departments that keep things running smoothly. It’s not about showy slogans but about real work and clear career direction.
There’s a wide range of departments operating at West Ham, covering everything from catering and retail to media, hospitality and steward jobs on matchdays. Behind the club’s public success lies a dedicated internal workforce that handles operations with care and consistency. From chefs preparing meals at the stadium to administrative staff supporting logistics, each team plays an essential role in the smooth functioning of the club. West Ham fosters a setting where collaboration is valued and employees are encouraged to bring their best, whether they’re working full-time or contributing during matchday shifts. It’s this balance of purpose and professionalism that gives the club its strong workplace identity.
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| Company Name: | West Ham |
| Job Locations: | London |
| Last Updated on: | June 24th, 2025 |
West Ham Careers in London UK 2025 | Apply Online
West Ham Overview
Founded in 1895 and based in East London, West Ham United Football Club has long stood as a cornerstone of British football. The club competes in the Premier League and is known for its loyal supporter base and rich history. Its home ground, London Stadium, boasts a capacity of 60,000 and hosts not only football matches but also concerts and events. Over the years, West Ham has developed a reputation for promoting young talent and maintaining strong community links.
Beyond its reputation on the pitch, West Ham plays an active role in local engagement through the West Ham United Foundation, supporting youth development and education programmes. With matchday hospitality, retail shops, catering services and a broad range of public-facing operations, the club maintains high standards in customer satisfaction and fan experience. Its brand extends far beyond football, making it a respected presence in the UK’s wider sports and entertainment scene.
Work Culture and Values
The work culture at West Ham is professional and inclusive, combining the fast-moving world of sport with the attention to detail expected in top-tier hospitality. Staff are treated as valued contributors, whether working in customer service, matchday logistics or behind the scenes in business support. The atmosphere encourages clear communication, steady performance and mutual respect, making it a rewarding place for people who thrive in organised, goal-oriented settings.
Career Opportunities at West Ham
West Ham regularly offers opportunities across a range of departments, particularly in hospitality, matchday operations and customer services. Below are some of the positions commonly available:
- Matchday Steward
- Hospitality Host
- Retail Assistant
- Bar Staff
- Kitchen Porter
- Chef de Partie
- Grounds Maintenance Operative
- Ticketing Assistant
- Cleaner
- Facilities Coordinator
Benefits and Rewards
Working at West Ham comes with a range of staff benefits designed to support both personal well-being and professional life. These benefits are regularly reviewed to reflect employee needs.
- Complimentary matchday tickets
- Staff discount in club stores
- Pension contribution scheme
- Free on-site parking
- Access to health and wellbeing support
- Paid annual leave entitlement
- Uniform provided where applicable
- Opportunities for internal promotion
- Staff canteen at selected locations
- Training and development access
Requirements & Qualifications:
Different roles at West Ham come with specific entry criteria, though many positions are open to those with strong motivation and relevant experience. Below are common requirements across departments.
- Right to work in the UK
- Minimum age 18 for stewarding roles
- Customer service experience preferred
- Good communication skills
- Availability on match days and weekends
- DBS check for certain roles
- Teamworking ability
- Basic literacy and numeracy
- Attention to detail
- Previous hospitality experience an advantage
Application Process for West Ham Careers
Working at West Ham means becoming part of an environment where the passion of fans meets the professionalism of a well-run organisation. You can find the application steps just below.
- Visit the official West Ham United careers webpage
- Use filters to browse available vacancies
- Read the full role description carefully
- Click the apply button for your chosen role
- Complete the online job application form
- Upload your CV and any required documents
- Submit your application before the closing date
- Await email confirmation of your submission
